Ordering With Ovella

How to Place your Order
Select your item, add it to your cart, and complete checkout. Payment is taken when you place your order, so production can begin right away.

Can I order if an item is out of stock?
Some items are made to order. If this applies, you'll see an estimated delivery date on the product page.
If an Item is marked Sold Out, it isn't available to purchase.

Shipping
Shipping costs will be calculated based on your location and the size of your order.
Orders over $40 ship for free.
Once your order ships, you'll receive a tracking order by email.
For full details on shipping times, cost, and international shipping, see our Shipping Page.

Returns & Exchanges

Most unworn, unwashed items can be returned or exchanged within 30 days. Final sale items cannot be returned or exchanged.
If your item is damaged or incorrect, contact
For full details, see our
Returns & Exchanges Page.

Before Checkout
Double-check your shipping address before completing checkout.
If your order is flagged as high-risk by Shopify, we may cancel and refund it.
For questions about sizing, shipping, or production, contact support@ovellaco.com