US Shipping
All Ovella U.S. orders are shipped via USPS First Class Mail through Shopify Shipping. Orders are processed within 2–3 business days, and delivery typically takes 1–5 business days from dispatch.

International Shipping
We ship worldwide using Easyship’s Flat Export Rate, ensuring reliable delivery wherever you are. Orders are carefully prepared and dispatched within 2–4 business days.

Estimated delivery times:

• Canada: 5–7 business days
  
• All other countries: 7–16 business days
  

Customs duties and import taxes may apply once your order arrives in your country. These charges are the customer's responsibility.

When your order ships, you’ll get an email with tracking details to stay updated every step of the way.

Delays
Occasionally, shipping or customs delays beyond our control may occur. If your order hasn’t arrived within the expected timeframe, please contact us at support@ovella.co, and we’ll be happy to assist.